Ordered over a month ago and still hasn't shipped I ordered a lamp back in November and it still hasn't shipped yet. No word from Mitzi on why it's taking so long. I don't mind waiting as I love the design but some acknowledgment that it's taking a very long time to deliver my order would be nice.

Item was defective and made very… Item was defective and made very poorly. I ordered a bunch and there's no quality control. Customer service was worse. Still no refund after returning. Their reply below says it all. I will never buy from again. No indication of any "final sale" at the time of purchase and item is defective. Dishonest company. Don't do business with them!

Not worth the hassle No shipping confirmation, website account doesn’t have correct information, no one responds to customer service emails, charged twice for lights which shipped twice. Refused to refund money when lights returned. Worst customer service ever. Lights are nice but not worth the hassle and expense.

Great lamp/spotty customer service Great lamp, but info re shipping was very spotty prior to actual redceipt of lam.

Great customer service from Mitzi I recently ordered the Reese bath and vanity light for my powder room, and it looks so classy and gives off a great mid-century modern vibe. Unfortunately, the install is a little tricky because you have to fit the globe over a disc to fix it in place and it's a bit of a delicate endeavor. During install one of the globes broke, but I reached out to Mitzi and they agreed to send us a new globe free of charge. I am always so appreciative of companies who work so well with customers. Thank you, Mitzi!