Missing blankets I have bought several fire blankets in the past (for family) but this last order was not correct. I ordered 2 packages with 2 blankets in each package. I paid $93.00, but only one package arrived. It didn’t have my name or address anywhere on the package, but it was left at my door. I assumed the second package was on the way. It’s been several weeks now and I am still waiting. I have contacted the company several times.

You're product is something I have… You're product is something I have thought about for a long time but finally purchased it. I think it will be a very important safety product. I don't like when you make multiple offers of other products I wasn't interested in.

Peace of mind but hook issue! We haven’t had to use it (phew!), but I love having six of these for our office, our home and for our car. The delivery was prompt and easy. My only complaint is when I ordered a hook, I assumed that I was getting a hook for each of them and I only got one hook for six blankets. I think hooks should be included in the price or just ship one with each blanket. A hassle to go and find hooks, especially if it’s an odd number.

The product arrived quickly The product arrived quickly and I received an email every day reporting on when I would receive it.

Steer clear of this "company" I never received a receipt for the order, just a shipping notice. I decided I wanted to return the items for a refund and you cannot get in touch with anyone. I've been trying for over a week. They do not answer email and, as others have mentioned, their phones lines are "temporarily down." For over a week? Beware - these are scammers. Follow up: As they requested in their reply, I have again emailed the address given asking for a return authorization code. Still no response.