Awful support, borderline fraudulent company Ordered in November 24 for some gifts. Zero communication other than a single "we have high volume but we're working on it".... took 5 weeks to send, despite me repeatedly asking for 2 weeks to cancel the order. They finally respond, literally the day after Christmas saying they sent it and can no longer cancel. I have emailed daily since 12/26 asking for a refund and they are back to ignoring my emails. The support people here saying "email us" are a total joke.

Peace of mind but hook issue! We haven’t had to use it (phew!), but I love having six of these for our office, our home and for our car. The delivery was prompt and easy. My only complaint is when I ordered a hook, I assumed that I was getting a hook for each of them and I only got one hook for six blankets. I think hooks should be included in the price or just ship one with each blanket. A hassle to go and find hooks, especially if it’s an odd number.

Shipment was received very quickly Shipment was received very quickly. My hook was left out but was taken care of immediately.

Ordered fire blankets in November Ordered fire blankets in November. Did not see confirmation email, but deducted from my credit card. Now we are @ 12/27/23, still no product or update. Very disappointed in customer service. Tried sending email on their site, but again no confirmation that email was sent or received. Considering contacting CC company to contest payment. Sounds like a good product, but customer service leaves much to be desired. Thanks!

You're product is something I have… You're product is something I have thought about for a long time but finally purchased it. I think it will be a very important safety product. I don't like when you make multiple offers of other products I wasn't interested in.