This company does not communicate with the customers. On 11/24/2023 I ordered a hidden camera detector. No order number, no date of delivery was mentioned. I paid with a credit card. It has been longer than a month. I enquired about my order but did not get any response. Almost every day Prepared Hero sends me useless commercials, but I never got even a word about my order.

I had an issue with my order I had an issue with my order. It was resolved promptly. I had a question concerning the issue and it was explained promptly. I fortunately have not had a need to use the blanket yet-- but have it ready if I need to. Working with this company has been such a pleasant experience. Thank you

Ordered fire blankets in November Ordered fire blankets in November. Did not see confirmation email, but deducted from my credit card. Now we are @ 12/27/23, still no product or update. Very disappointed in customer service. Tried sending email on their site, but again no confirmation that email was sent or received. Considering contacting CC company to contest payment. Sounds like a good product, but customer service leaves much to be desired. Thanks!

Client Gifts I thought the product was a good gift for my Real Estate clients, as a home buying gift!

Shipment was received very quickly Shipment was received very quickly. My hook was left out but was taken care of immediately.