We could not be happier We could not be happier with the quality of the jacket, shirt and pants that we purchased for my husband. He will be wearing them for our wedding. The craftsmanship the quality of the fabric and the design is beyond measure. Everything is exactly as advertised and even better. I will be ordering my wedding dress from them in the future without any hesitations. You can trust this company. Your customer service is also exceptional, when I didn't receive shipping information they were on it right away and respond quickly. Thank you so much, Akasha and Patrick

Amazinggggg customer service Their customer service is amazing! It takes a lot for me to write a five-star review. The first pair of boots I ordered had two scuff marks (barely noticeable, but still,) I reached out to customer service. They told me to keep the boots, they gave me a full refund, and a 50% off coupon. I ordered a different pair of shoes, when I tried them on they were a little too small. So I messaged customer service and asked how to go about mailing them back for an exchange to get a bigger size. They told me that I could donate the shoes that I currently have and they shipped out a bigger size! I will definitely be ordering from them again in the future!

Items that came through were terrible… Items that came through were terrible quality and the sizes on the website don't match up to what you recive. Would not reccomend and I do not trust this company. It's just short of a scam. Never ever using them again. Update 01/03/2022 as you keep responding to my original complaint from 2019. You attempted to have my review taken down once already. I appealed and it was put back up. If this happens again I will appeal again. I've already posted the items all over instagram highlighting how poorly made they were. Including the replacement that was sent out. It fitted no one. It went in the bin. Thanks for your time.

I highly recommend Goth Mall I made my first purchase from Goth Mall. I was very intrigued by their unique style. This company is very good with responding to individual consumer questions, via email. I found that my order was delivered rather quickly and I was impressed with the neat packaging. I definitely give the quality of their products 5+ stars. Everything I ordered looks just as beautiful as it does in the pictures on their website. I will definitely be a returning customer and highly recommend this company to others.

Relatively fast shipping Relatively fast shipping, dress is lovely. Had to be ironed but looks completely fine. Material feels kind of cheap and the color of the dress differed slightly from the one shown on the website. Don’t let this review scare you off, though! This store is amazing.