Received a light that wouldn't turn on Received a light that wouldn't turn on. Reached out to customer service and they had me shoot a video to check for any wiring issues. Turned out the wiring was fine; they promptly sent me a brand-new light. Kudos to customer service—really very good customer experience. Highly recommend.

Although the final product is… Although the final product is beautiful, assembling dozens of crystals was a nightmare. The chandelier came with a single page of assembly instructions, and my electrician had a bit of trouble installing it as he had to trim the wires. In addition, the included bulbs are too bright. And they are not dimmable. I'd definitely think twice before buying from this company again, which is a shame because the chandelier is really pretty. It's just more trouble than it's worth.

Received the goods in a well-protected… Received the goods in a well-protected cardboard package and I'm really pleased with the product. My only gripe is with the Censlighting light fixture instructions provided in the box - the print was so small, I could hardly make heads or tails of it. After reaching out to customer service, though, they sent me a digital copy, which was much appreciated.

Excellent customer service Excellent customer service. They answer point to point on your questions. No confusions or side tracking. Customer satisfaction is utmost for them. I have experienced it for myself. When I requested for extension down rod for the chandelier I placed order for, then sent it separately as complimentary without charging a dime from me. Packing is another thing I liked with them. Very safely packed. I'll definitely return to them for more puchases.

I ordered a LuxuryFlower Designer Piece… I ordered a LuxuryFlower Designer Piece Chandelier and it's absolutely stunning. It would've been nice if shipping were a bit faster, but it was worth the wait. My electrician mentioned that the installation instructions were incredibly detailed. Overall, a fantastic experience.