Quality and Service standout!! Well designed, green/sustainable products for our new dwelling. Customer service above and beyond expectations. Real product provided by real folks. Quality and service standouts!!

What a fantastic experience! What a fantastic experience ordering from Batten Home. Products arrived in a timely manner, wrapped perfectly. Very impressed with the high quality products. It’s difficult finding beautiful pieces to add to your home but Batten Home makes this very easy. Would highly recommend and will be ordering again.

Batten Home is the place I go to buy… Batten Home is the place I go to buy absolutely everything I can from... Shaan has always been the most polite, attentive person I have had the pleasure of dealing with, whether it's a return, a general question, or other. In a world of mediocrity, it's so nice to find a place that serves the community so well!

Lousy customer service Poor communication and terrible customer service..I've tried 4x to get pre-authorized for a return before their 7 day return policy window runs out. No replies. I'm just going ahead and shipping it back. If they hit me with a restocking fee because the return wasnt pre-authorized I'll dispute it with my VISA card. I won't buy from them again. Their "quick ship" took me 6 weeks to receive my item. When I contacted them about this I was told it had been delayed. Well,I guess so,but couldn't they have contacted me?

Pippu Slow Brewer I received my elegant Pippu Slow Brewer! It makes a perfect the perfect cup of coffee every single morning. Batten Home’s customer service is outstanding, they answered my questions and delivered in a timely fashion. I cannot wait for my home renovation to be over so I can buy more!