Huh. Special order ??? Received adequate assistance in selecting a light fixture displayed on the floor but not in stock. When paying, I asked return policy and discovered what I was buying was a "special order " and as such not returnable. Crazy that an item featured on the floor is not returnable. I'd understand if it was in a catalog and not on display. Anyway, that argument left me feeling regret about the purchase. Think it's just a bad business practice and should be stopped. While I ultimately was pleased with product I will not return to a store that won't accept returns on items they openly display.

I recently bought 6 puck lights from … I recently bought 6 puck lights from Gregory Lighting. The manufacturer was Edge Lighting. As soon as we installed them, we noticed that the lights emitted light differently. The orb, the color temperature and everything was different between them. After voicing our concerns, GL replaced - first one, then all of them - to ensure that all would shine the same way. I couldn't be happier now. Good customer service! Fast too. Catrin

The website errored out during checkout … The website errored out during checkout causing duplicate orders which Gregory didnt acknowledge or act on. Both orders were charged for and later mail (shippimg notifications) indicated the wrong name (wrong name on this review too). Not sure if this is related but the card used was hacked right after ordsring.

There are many top brands on display … There are many top brands on display and made several trips to look at various lights and manufacturers for different rooms. Ended up ordering a ceiling fan which was a big improvement over my existing fan. A light I saw online turns out they didn't have so ordered online. And got ideas when I'm ready to replace light in dining room. Salesperswas friend Lynn and helpful.

Ordered cabinet under lighting Ordered cabinet under lighting. Was delivered promptly. Looks great.