NOT leather/biased website review process 1. EM Management highback chair is NOT genuine leather - THIS WAS NOT rectified. The fabric is PVC or polyurethane, no matter what they say in their reply below. It is paper-thin, has a white backing (typical of polyurethane) and tears easily at stitching that joins various pieces. 2. No response from the company after many attempts to communicate to honour a coupon - this was rectified. 3. They did not post my review on their website - probably because it was deservingly negative. Also, there's no way to do a Google review.

This is so funny This is so funny, it's either spam reviews of 5/5 or real reviews of 1/5, nothing in the middle. I am not going to buy this scam knock-off crap and get ransomed for return shipping and "re-stocking." No EM, I am not going to take down my completely authentic review. Rather than trying to censor me, why not explain why all your reviews are either 1 or 5 and nothing in between? I have received no other communications other than TP notifying me of your response. Is your review fake, as well?

Customer service was amazing with my… Customer service was amazing with my million questions. The design and structure of the Sorianna three seater sofa is very nice quality and sturdy! I’d deff recommend the white glove service with your delivery because it’s extremely heavy. I will be ordering a lot more products very soon and can’t wait to actually use my sofa after home renovations

We were presently surprised to receive…elegant travertine tray as a token gift We were presently surprised to receive a token gift after we purchased our gorgeous orange Womb Chair. The travertine tray elevates my collection of fragrances in an elegant way . Thank you , it was a terrific experience overall

Winning experience The quality and craftsmanship of my new table was stellar. I received quick and enthusiastic response to my questions. The company cares about a positive experience.