The perfect chair! I purchased a chair and footstool and I love it! The quality is amazing and the style is perfect. It's modern and the leather is soft and supple. Customer service with this company is great too. I was informed when my item had shipped and got updates on a regular basis. Delivery was on time and my chair arrived in perfect condition. I highly recommend this chair and this company!

I bought an office chair from EM last… I bought an office chair from EM last week, the product arrived damaged in the box, informed them right after opening, horrible customer service and low quality made product. Frustrating and disappointing 👎👎 After a week I am still waiting, no after sales services folks.

This is so funny This is so funny, it's either spam reviews of 5/5 or real reviews of 1/5, nothing in the middle. I am not going to buy this scam knock-off crap and get ransomed for return shipping and "re-stocking." No EM, I am not going to take down my completely authentic review. Rather than trying to censor me, why not explain why all your reviews are either 1 or 5 and nothing in between? I have received no other communications other than TP notifying me of your response. Is your review fake, as well?

Terrible customer service I have never experienced such poor customer service. We ordered 3 items in November and despite the products being in stock we have yet to receive our order 3 months later. Once we started questioning the timing we got tracking numbers, but nothing has happened in 2 months. One of the items has a UPS tracking number, but we cannot get any information on why UPS hasn't picked up the package or what is causing the delay on the other 2 items being shipped via a carrier company. The customer service rep said 15 days ago that they would contact the carrier company but they have failed to give any information whatsoever. I tried calling today but I was ever more frustrated after that call.. Don't order from this website, it is not worth it!

100% Quality and Luxury - LOVE!! 100% Quality, and EXACT Match to the CM Chair delivered today in “Boucle Wool - Yellow”. Absolutely, 100% perfection. Top quality fabric and build, every curve and measurement exact match to the “Womb Chair” original. I was frustrated at first because shipping and tracking was not what I expected, then I found out why this was such, as I have never seen a delivery from anywhere packaged so well. Could not be happier. Thank you!!