So happy with my experience Amazing experience with Eternity Modern. The product is exquisite. Lead time was pretty much exactly what was predicted at the time of purchase. Plus absolutely seamless delivery—the table was packaged SO carefully (even the delivery men were commenting how securely it was packaged). Overall, I couldn’t be happier with the entire experience.

We got the EM Sky Bed last summer and… We got the EM Sky Bed last summer and we love it! Their packaging and shipping service was very impressive. we didn’t need to get any service after, everything was a smooth process. Since we had a good experience with eternity modern. We didn’t hesitate to get our family room arm chars from them. I was little worried about the leather condition of the chairs but they came great. you can also ask for swatches but I just wanted it fast so I ordered and got it perfectly! We love the two furnitures(bed n arm chairs) quality and service!

Customer service was amazing with my… Customer service was amazing with my million questions. The design and structure of the Sorianna three seater sofa is very nice quality and sturdy! I’d deff recommend the white glove service with your delivery because it’s extremely heavy. I will be ordering a lot more products very soon and can’t wait to actually use my sofa after home renovations

I bought an office chair from EM last… I bought an office chair from EM last week, the product arrived damaged in the box, informed them right after opening, horrible customer service and low quality made product. Frustrating and disappointing 👎👎 After a week I am still waiting, no after sales services folks.

NOT leather/biased website review process 1. EM Management highback chair is NOT genuine leather - THIS WAS NOT rectified. The fabric is PVC or polyurethane, no matter what they say in their reply below. It is paper-thin, has a white backing (typical of polyurethane) and tears easily at stitching that joins various pieces. 2. No response from the company after many attempts to communicate to honour a coupon - this was rectified. 3. They did not post my review on their website - probably because it was deservingly negative. Also, there's no way to do a Google review.