L B
GBLow quality veneer.... EM doesn't stand by their products We ordered the Piper Fluted Natural Wood Round Dining Table. After only six weeks the veneer on the edges and all around the underside was chipping, peeling, and bubbling. The response from EM was that the veneer isn't covered by the warantee, keep it out of direct sunlight, the table still functions as a table, and offered to send a new top for a significant shipping charge. This table is hardly worth the price EM is charging for the low quality and poor customer service.
Lesley Fraser
CAWinning experience The quality and craftsmanship of my new table was stellar. I received quick and enthusiastic response to my questions. The company cares about a positive experience.
kelsey henderson
GBHigh quality, comfortable & stylish High quality, comfortable and stylish. I’m very happy with my purchase. The only less ideal experiences I had were several fabric samples being out of stock and the length of time it took to receive. But if you aren’t in a rush, it’s worth the wait. Also I really appreciated there was no new fabric scent.
Boris Brizeli
CANOT leather/biased website review process 1. EM Management highback chair is NOT genuine leather - THIS WAS NOT rectified. The fabric is PVC or polyurethane, no matter what they say in their reply below. It is paper-thin, has a white backing (typical of polyurethane) and tears easily at stitching that joins various pieces. 2. No response from the company after many attempts to communicate to honour a coupon - this was rectified. 3. They did not post my review on their website - probably because it was deservingly negative. Also, there's no way to do a Google review.
Andrea M
CAexecutive Saarinen arm chairs I purchased 6 executive Saarinen armchairs with wooden legs in woven Chome merit fabric and they are beautiful! But better than they look is how comfortable they are. Honestly I am so impressed with these chairs and they so smart in my dining room. The company was great to deal with and helped me with my ordering questions ( fabric durability) and they also trouble shooted delivery issues when my delivery was to arrive and I was out of the county. They were so responsive and easy to deal with. All my chairs arrived well packaged and in perfect condition. I really can’t say enough. I will be looking at purchasing other items from this website based on furniture quality and customer service.