AR
GBCompletely unreliable delivery Completely unreliable delivery. It took over 5 months to deliver and the customer service was horrendous. They barely communicate, don't show up when they say they will, and extremely hard to communicate with. They claim that want to help, ask for delivery code, say that they will bring it up to leadership, but no one ever replies back
Ann H
GBElegant furniture and home decors We are loving our new Pastoe Sideboard from Eternity Modern! It’s well made and looks so elegant in our living room! I absolutely love all their furniture and modern home decorations!
FR
GBTerrible customer service I have never experienced such poor customer service. We ordered 3 items in November and despite the products being in stock we have yet to receive our order 3 months later. Once we started questioning the timing we got tracking numbers, but nothing has happened in 2 months. One of the items has a UPS tracking number, but we cannot get any information on why UPS hasn't picked up the package or what is causing the delay on the other 2 items being shipped via a carrier company. The customer service rep said 15 days ago that they would contact the carrier company but they have failed to give any information whatsoever. I tried calling today but I was ever more frustrated after that call.. Don't order from this website, it is not worth it!
Rosanne Orban
CAWe were presently surprised to receive…elegant travertine tray as a token gift We were presently surprised to receive a token gift after we purchased our gorgeous orange Womb Chair. The travertine tray elevates my collection of fragrances in an elegant way . Thank you , it was a terrific experience overall
L B
GBLow quality veneer.... EM doesn't stand by their products We ordered the Piper Fluted Natural Wood Round Dining Table. After only six weeks the veneer on the edges and all around the underside was chipping, peeling, and bubbling. The response from EM was that the veneer isn't covered by the warantee, keep it out of direct sunlight, the table still functions as a table, and offered to send a new top for a significant shipping charge. This table is hardly worth the price EM is charging for the low quality and poor customer service.