Ordered two smal items Ordered two smal items, but had to do separate orders because the search engine on website didn’t work ....asked them to combine and they would not had to pay $5.50 for each and again very small items going to same address, ordered seconds apart on same card. Would not use them again.

They have an impressive inventory.... Antique Lamp Supply has an impressive inventory of many hard-to-find parts, available from the comfort of your own home. You may have to dig a little to find something, but it's far better than trying to source parts locally. Parts are reasonably priced, and any shipping expense is more than ample compensation for the time you'd spend driving or calling around. I'll be going to them for my lamp part needs in the future.

Totally unacceptable customer service from Stephanie If you want customer service, talk to Lindsey not Stephanie. I've never written a bad review but this topped it all for me. I can't believe a company would put up with such a person for a CSR. She was very short and wouldn't try to understand me and tried to get me to purchase a part I didn't need and wouldn't swap out a part (that she recommended) for me without charging shipping after I spent $89.00 with her. Buy elsewhere if you can. BTW I see that I'm not the only one who feels this way if you read other reviews you'll see as well.

Poor customer service I had ordered a replacement reflector globe for a lamp, and after I received it and made sure it fit, I asked the representative for recommendations on a fabric lampshade that would fit over the globe. Instead of any specific recommendations she directed me to the codes for sizing. To say it was confusing to find a shade would be an understatement, consequently, I ended up getting the wrong size. When I emailed the company, the representative said something to the effect 'you need F203G (not the actual part)'. I asked why I couldn't have been given that information when I first asked the question. Anyway, I returned the $75 item and paid $44 shipping. Two weeks after the tracking indicated they received the item, still no refund. I'll just shop someplace else!!!

I purchased 6 Inch Fitter Wired Flush … I purchased 6 Inch Fitter Wired Flush in Antique Brass (11880) The post states WIRED. The fixture was not wired. It shipped with all of the parts loose in bags. Very misleading and falsely advertised. I reached out to customer service and they said the socket was pre-wired. Not the fixture. Buyer beware!!!