Totally unacceptable customer service from Stephanie If you want customer service, talk to Lindsey not Stephanie. I've never written a bad review but this topped it all for me. I can't believe a company would put up with such a person for a CSR. She was very short and wouldn't try to understand me and tried to get me to purchase a part I didn't need and wouldn't swap out a part (that she recommended) for me without charging shipping after I spent $89.00 with her. Buy elsewhere if you can. BTW I see that I'm not the only one who feels this way if you read other reviews you'll see as well.

Terrible customer service experience… Terrible customer service experience and from reading other reviews here it seems to be their standard. It's not our fault, why should we help you? Would not deal with them again.

WORST CUSTOMER SERVICE AND RUDE … WORST CUSTOMER SERVICE AND RUDE INDIGENT PERSON ON THE END OF THE PHONE-DO NOT BUY FROM HERE. Haven't even gotten my part yet and so totally put off by the woman i spoke to on the phone just now. When I asked why my $6 for shipping turned into 2 weeks she said if you want to beat up on someone call the post office. What incredible accountability-maybe she never heard of any other way to ship. I cant believe ownership lets her answer the phone. By the way calling someone "ma'am" while you are being rude doesn't make it right-even in Tennessee. Don't do it. Ever.

We have an old kerosene lantern that my … We have an old kerosene lantern that my husband remembers his dad carrying when they went coon hunting, which we are considering electrifying. However, the globe was broken. We took measurements and found a globe that matched! Perfect fit!

Good Job Well Done I successfully shopped at this vendor on another occasion. Their products are very high quality. On this purchasee, after exchanging emails with Antique Lamp Supply, I was able to duplicate with high confidence an order placed several years ago. The item was delivered as promised, on time, packaged well, and in pristine condition. I highly recommend this seller.