Totally unacceptable customer service from Stephanie If you want customer service, talk to Lindsey not Stephanie. I've never written a bad review but this topped it all for me. I can't believe a company would put up with such a person for a CSR. She was very short and wouldn't try to understand me and tried to get me to purchase a part I didn't need and wouldn't swap out a part (that she recommended) for me without charging shipping after I spent $89.00 with her. Buy elsewhere if you can. BTW I see that I'm not the only one who feels this way if you read other reviews you'll see as well.

Agree with previous reviewer regarding… Agree with previous reviewer regarding customer service provided by Stephanie. I reached out twice with questions about what lamp parts I should order from them, and both of her replies were rude and unhelpful.

I ordered 5 different sockets and there … I ordered 5 different sockets and there is no way to tell which is which. No indication or stock number. All different prices bought for comparison and no way to compare. Each should have stock number. Not very helpful or satisfactory. Thanks for your response, they should be, but they weren't.

Shipping Shipping was more expensive than I thought it should be. The shipping was more than the switch I ordered.

Ordered two smal items Ordered two smal items, but had to do separate orders because the search engine on website didn’t work ....asked them to combine and they would not had to pay $5.50 for each and again very small items going to same address, ordered seconds apart on same card. Would not use them again.