I bought a OsmoLaser for my wife as a… I bought a OsmoLaser for my wife as a present on 19 april and the waiting waiting,sending e-mails and the same answer,in english,in dutch or german.They don’t know as customer service how to handle.I start thinking after abou 8-10 e-mails is a scam and i will inform the bank to start an investigation to take my money back.Poor service…1 star and advice to avoid this company(if is a company!?)

Great experience. Great, detailed web page gave me confidence. Design looks superior. Trust Norwegian products. Honored discount. Quick feedback product shipped quickly, great stuff; impressed.

I bought a device from them and it… I bought a device from them and it began failing after only a few days use, and I was using it to give to a very important client. After some documentation of the problem I was having, the agent agreed the product was under warranty and sent me a brand new drive.

The company has great customer service… The company has great customer service and addresses any concerns in a timely manner. I sent an email to them and within 48 hours as stated had received a reply. I was sent an email when I made my purchase and the communication was excellent.

I got a response immediately. These days, when ordering something online, I’m mindful that it could be a “scam”. I received two separate notifications that a delivery had been attempted but failed so I contacted OSMO to check who told me that delivery would be 7 - 15 working days. The delivery notifications were scams! I fell for one recently, paid the £1.99 excess postage and found myself subscribed to something!