Rubbish machine We wanted to refresh carpets in our house. Totally rubbish machine. Unable to purchase 4l of formula, as not available in 3 different locations. Waste of the money and most importantly time! How this company can survive with these poor reviews is beyond me.

Terrible, swerve, DOESN'T WORK Terrible, cost me £43 for hire of equipment and bottle of cleaner. Which fine I understood price when booked . However I was expecting carpet cleaner to clean carpet. How mad I am. Carpet has taken over 34hours to dry. Hardly any dirty water in dirty water bin after cleaning carpet. No difference in carpet. It actually looks worse than it was originally. The carpet was not dirty my wife decided she would like it freshened up.

Very happy! Well, that was a really pleasant experience, booking a standard Rug Doctor machine on line, collecting it from a local Tesco store and then using the machine to clean carpets in the living room and hallway, having just decorated. The booking process was very simple, the collection was straightforward and using the machine itself was easy too, and really effective! Less than half price of getting a local company in to do the same thing, so we’re very happy. Highly recommended.

Think it’ll be better to hire a cleaner! Was really excited to rent one of these. The actual cleanliness of mine wasn’t too bad compared to what others have said. I only went over the same area once as directed with the main machine but I kept noticing the place where the suds and water is meant to go, just was empty after only doing 2-3 runs on the carpet so I kept filling up. Then I used the hand held attachment which seemed to work better but when I was going over the carpet, I noticed it was still picking up so much black. So why does it say only go over once if it’s clearly not cleaning it properly. Carpets are seriously soaked and I’m abit worried about how they’re gonna dry

Hire machine heavy, hard to manoeuvre and unsuited to domestic uses Carpets cleaned ok but poor suction on the main machine meant I needed to use the hand tool to vacuum up moisture over the whole carpet. The main machine is also very heavy, unwieldy and impossible to manoeuvre in small rooms. The professional hire machine is poorly suited to domestic situations.