Wow! Was very surprised with the companies rude comment. I understood that each bulb ,no matter what kind you purchase ,would be different. Very unprofessional,would never buy from them again. I purchased 2 and they are really nice but I was disappointed because they are almost alike. Only difference is one has a small sting of black. I got them for my granddaughters so I was hoping that they would be at least 2 different colors.

I was an original Kickstarter backer I was an original Kickstarter backer. When it was apparent my order had not shipped or was lost in the Kickstarter ether I reached out to the campaign owner. He replied immediately even though from many time zones away. He made things right and gave me much clearer choices than I had to understand originally. Overall I am very satisfied with the company and their product as well as their individual customer service.

Been waiting on my order for a month. Ive bought one of these lights before and i love it, but this time, i orderd a 3 pack on january 28th and still haven’t received almost a month later on february 24th. Whats up with thatt?? Free shipping is awesome but not when it takes this long. Would've rather paid the shipping cost.

Shipping was quick but only received… Shipping was quick but only received one of two items ordered. Customer service response was prompt and said out of stock items will ship when back in stock but no way to say when that may be. Bulb looked beautiful but a bit disappointed as it was to be a gift.

I was sent the wrong light 3… I was sent the wrong light 3 times..Literally 3 times. took over a month to get it all sorted out and at the end of it, all The escape room I was a building that had the light cube in it was incomplete because it was missing.