On multiple sites with different prices for the same product. On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the different prices on different web sites for me. Also doesn’t state that you have to buy the base separately.

Good marketing. Poor product. Good marketing. Poor product. I ordered two after returning a similar less expensive corner lamp from Amazon. But ... what I received was basically the same cheap, Chinese lamp as the one I received on Amazon. Exact same remote and many of the same issues. On my most recent order the hardware screws that attach the legs to the lamp were not sized correctly - the holes were two small for several of the screws. The ones that did fit STRIPPED instantly due to the cheap, soft metal.

Bulb-shape lamps are cool! My daughter likes it! Their original products such as colorful bulb-shape lamp are very nice. Highly recommended. Unfortunately some items sold on their website, for example luky bird lamp, are not their original products and they might have quality issue. Sadly, mine was that. The 2 of 4 lamps did not work normally. But again, their original products are cool!

Worst Customer service ever Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. They cancelled my order and processed the refund without even notifying me. This was first of its kind in my online shopping experience. Such suppliers should be barred from offering products to people until they overhaul the fulfillment process. Just sad to see such interesting ideas sinking due to poor management.

DO NOT BUY FROM THIS COMPANY! I placed an order with EP Light over two months ago. Since then I have tried to contact them several times to enquire about delivery time for this order but I have not been able to speak to anyone or had any response to emails. I am still waiting to hear from them to find out when, if at all, I am going to receive the order I placed. I would also like to highlight that I paid for these items when I placed the order. So my experience of this company so far is extremely poor. I would caution anyone who is thinking of placing an order with them to think twice.