Been waiting on my order for a month. Ive bought one of these lights before and i love it, but this time, i orderd a 3 pack on january 28th and still haven’t received almost a month later on february 24th. Whats up with thatt?? Free shipping is awesome but not when it takes this long. Would've rather paid the shipping cost.

I was sent the wrong light 3… I was sent the wrong light 3 times..Literally 3 times. took over a month to get it all sorted out and at the end of it, all The escape room I was a building that had the light cube in it was incomplete because it was missing.

Damaged bulb The bulb I received was damaged. I returned it but have yet to receive a replacement or any response from the emails I have sent. 24 hour customer service?...I don’t think so. Very disappointed.

took almost a month to have the item… took almost a month to have the item delivered. The tracking number was not useful. The manual is in Chinese only. Is still do not understand how this lamp works.

No customer service I have ordered a number of bulbs over the past year . My recent order was incorrect. They have done nothing about it . I have had had a question about the bulbs purchased in the past “three out of the four bulbs blink when they are upside down . No response . Nice product but I won’t use again . Too bad a lot of people at my business ask about the bulbs .