NO CUSTOMER SERVICE EXISTS!! NO CUSTOMER SERVICE EXISTS!!! I ordered the same item, twice by accident and was within the cancellation time frame and when I tried to contact their customer service and PAYPAL, I received no responses after phone calls and emails that I finally went to my bank to file a claim dispute. So today, a month later, they sent my items, which I cancelled within a minute of ordering them, which through their company I was well within the cancellation time frame and now I am stuck with items that cost $60 and there seems to be nothing I can do about it. They are not AMAZON so if you don't like your item when you receive it from this company , or you try to cancel the item 30 seconds after accidentally clicking the wrong key, you're stuck! BEWARE! I wish I had read the reviews first, MY FAULT! I am staying only with AMAZON from now on!

I would give this zero stars if I… I would give this zero stars if I could. I paid on the website using PayPal. I got the confirmation they got my money but I never got an order confirmation. I emailed the address that shows up in my PayPal confirmation, but received no response. I’ll be filing a claim with my bank and with PayPal. Hopefully PayPal can disable their account since they are collecting money under false pretenses. DO NOT ORDER FROM THIS COMPANY, IF IT EVEN EXISTS!!!

Buyers Beware! Wow! I wish I would have seen these reviews before making my purchase. I ordered what I thought was a 2 mug couples set, but only received 1mug. The company responded to my first email right away, saying I was mistaken and that I need to "check myself again". I have since requested a refund and had no response to my several attempts. Buyers Beware!

Poor customer service, thinking of canceling my order-updated **Update 12/31-finally received my mug but no info about delay. Still online says "processing" FYI** I placed an order online a week ago for a mug, said 3-7 days shipping. Online says order status as "processing", I have emailed twice, no answer. I realize there are shipping delays but to not even know if it has left the warehouse though the payment was made via PayPal... I thought I had done my research online for reviews but evidently not (per this page). Very frustrating... Now 10 days after placing order and still nothing...scam.....DON'T USE THEM!!!

Just don’t order from here Same story as others here. I ordered a mug on December 31, and received an email saying I paid someone with a Vietnamese name on PayPal. But the transaction never went through PayPal, and they have no record of it. Complete and total scam.