BUYER BEWARE. The seller sent me a product that did not match the photo in their website, refused to acknowledge the discrepancy and refused a refund. After I filed a PayPal dispute, they eventually offered a full refund if I shipped the product to VIETNAM -- a pretty useless proposition since shipping will cost more than the product. The item was apparently shipped from Michigan, why should I send it to Vietnam? Pretty sketchy business practices, horrible customer service.

Despite all the negative reviews Despite all the negative reviews, I want to share my “positive” experience with Kitchen Decor. I placed an order for a coffee mug on their website on August 2. Although I saw the cost paid though my PayPal account, I received no confirmation or notice concerning the purchase from Kitchen. At the time, I thought: “Scam”. HOWEVER, on August 12, I received the cup, well packaged and exactly as described. Other than the communication being terrible, the delivery time, packaging and product quality were great! If they just improved their communication, they would dramatically improve their market presence.

I wish I would have seen this site… I wish I would have seen this site before ordering. Just a repeat of what everyone else has already said--no way to communicate with them, never answer inquiries, etc. But they were certainly quick to take my Pay Pal payment! So much for trying to buy something nice for my wife.

Scam Website Ordered a mug January 27, 2020 and it still shows as processing on the website. Their number is conveniently disconnected due to covid. The only five star review below is from Jack Dave who ironically also provides a review on their site as Loyd Washington. Can’t believe they’re still up and running and Facebook is showing their ads as they definitely are not producing any of the 5,000+ mugs they offer on their site. I am reporting them to my credit card company.

WARNING! Do not buy from this business Kitchen Decor Shop has a set of mugs advertised on their web site. There is a picture of a SET of mugs that coordinate with one another, AND the title says "SET!" I purchased 2 separate orders. 1 order was for 2 SETS, yet they sent me 2 mugs. I should have received 4. The second order was for 1 SET, yet they sent me 1 mug when I should have received 2. They are falsely advertising and cheating people out of their money. I will be reporting them to their local authorities as well as my own local authorities and I will stop at nothing to make sure they don't continue doing this to more and more people.