I wish I would have seen this site… I wish I would have seen this site before ordering. Just a repeat of what everyone else has already said--no way to communicate with them, never answer inquiries, etc. But they were certainly quick to take my Pay Pal payment! So much for trying to buy something nice for my wife.

Despite all the negative reviews Despite all the negative reviews, I want to share my “positive” experience with Kitchen Decor. I placed an order for a coffee mug on their website on August 2. Although I saw the cost paid though my PayPal account, I received no confirmation or notice concerning the purchase from Kitchen. At the time, I thought: “Scam”. HOWEVER, on August 12, I received the cup, well packaged and exactly as described. Other than the communication being terrible, the delivery time, packaging and product quality were great! If they just improved their communication, they would dramatically improve their market presence.

Great product and fast shipping Great product and fast shipping. I bought 3 cups from this site for Valentine's Day and 2 for my parents. I chose personal to put everyone's name on the cup. I was very surprised when I received the cup 4 days after I paid. And I'm glad to receive the product it is beautifully printed and the names of people are very clear. I also received a 10% discount code for the next purchase. Very unexpected.

Same as everyone else's complaint Same as everyone else's complaint. Never received Mug and never got a response for refund. Trying to get refunded from PayPal as we speak! DO NOT ORDER FROM THEM!!!!

TERRIBLE EXPERIENCE TERRIBLE EXPERIENCE. I CANCELLED MY ORDER WITHIN 24 HR (AS IT STATES ON THEIR COMPANY WEBSITE), AND THEY WOULDN'T REFUND MY MONEY AND SAID THAT I HAD TO PROCEED WITH MY ORDER. I NEVER RECEIVED MY ITEM OR REFUND!! BUYER BEWARE!