Despite all the negative reviews Despite all the negative reviews, I want to share my “positive” experience with Kitchen Decor. I placed an order for a coffee mug on their website on August 2. Although I saw the cost paid though my PayPal account, I received no confirmation or notice concerning the purchase from Kitchen. At the time, I thought: “Scam”. HOWEVER, on August 12, I received the cup, well packaged and exactly as described. Other than the communication being terrible, the delivery time, packaging and product quality were great! If they just improved their communication, they would dramatically improve their market presence.

Just don’t order from here Same story as others here. I ordered a mug on December 31, and received an email saying I paid someone with a Vietnamese name on PayPal. But the transaction never went through PayPal, and they have no record of it. Complete and total scam.

BUYER BEWARE. The seller sent me a product that did not match the photo in their website, refused to acknowledge the discrepancy and refused a refund. After I filed a PayPal dispute, they eventually offered a full refund if I shipped the product to VIETNAM -- a pretty useless proposition since shipping will cost more than the product. The item was apparently shipped from Michigan, why should I send it to Vietnam? Pretty sketchy business practices, horrible customer service.

Ugggghhh Ugggghhh - same experience as everyone else. After i through a big fit over email I was provided with a tracking number which now appears to be for some random person's delivery. It's being delivered to Adrian Michigan - nowhere close to where I live or the address I provided. I would like to really raise some hell with this company - surely they can't be all that foolproof.

Scam Website Ordered a mug January 27, 2020 and it still shows as processing on the website. Their number is conveniently disconnected due to covid. The only five star review below is from Jack Dave who ironically also provides a review on their site as Loyd Washington. Can’t believe they’re still up and running and Facebook is showing their ads as they definitely are not producing any of the 5,000+ mugs they offer on their site. I am reporting them to my credit card company.