Elizabeth
GBHoley sheet these are the worst! Holey sheet these are the worst! Quality is so poor. Had a king fitted sheet that developed holes after less than a year. The company did replace the product. However, now my flat sheet has multiple holes and since it has been about 2 years, the response from customer service was “sorry, but we don’t help with product issues after 1 year.” What kind of sheets are only expected to last 1-2 years? Worst customer service and product is definitely not worth the price. Do not buy!
Yael S.
GBTruly a disappointment ! Truly a horrible customer service experience! Their products aren't cheap, and I’d expect someone to return my repeated emails on a 250$ purchase, but alas no. Their chat wasn’t helpful either, so now I’m left waiting for the products to arrive (too late for the surprise occasion they were meant for!) -when I won’t need them anymore. Such a disappointment!
RC
GBI am a long time Parachute customer and… I am a long time Parachute customer and my last order completely changed color-I have about 6 sets of all different colors and this has never happened to me, I called the store twice and cs emails 5x with no reply. The color has since been discontinued and I am stuck with what started as a sand color and is now a strange deep yellowy beige. I am unclear why I cannot reach cs even with the stores help.
Satisfied in San Francisco
GBEnhanced Sleeping Experience Our Parachute sheets have far exceeded our expectations, and resulted in a more relaxed and enjoyable sleeping experience night after night. The biggest challenge has become getting out of bed in the morning as we don't want to get out from under the covers. We're currently debating whether to buy a second pair. Clearly can't say enough good things about them.
L B
GBParachute does not stand behind its products. I loved the products but they are failing after a couple years. I have other percale sheet sets from other brands on rotation that are 20 years old and still look beautiful. The newest Parachute ones are the only ones failing and tearing. Customer service was not helpful when I reached out for a resolution. After many years of exclusively buying expensive linens from Parachute, I’m done. There are better companies out there that actually stand behind their products.