I saw several questionable reviews... I saw several questionable reviews on ShapesPlastics, so I was wary. I am very happy to say that despite the negativity I saw, I had an excellent experience! Most outstanding was the communication and follow-up. Because I was skeptical, I reached out several times by email to make sure nothing was falling through the cracks. Not only did I get e-mail feedback, but on each occasion I received a phone call to answer my query. In the end, the product arrived BEFORE the projected date (a bit over a week in total) WITHOUT any shipping damage and exactly to the specification I provided. I am very happy with the product, the service provided and the cost. I would recommend ShapesPlastics.

Such a convenient service The process of custom ordering is super simple and the final products was shipped and protected very nicely. Couldn’t of asked for a better exact cut fit and finished not to mention the affordable price it’s unbeatable.

Communication between myself and shapes… Communication between myself and shapes plastics was less than optimal. When I tried to call someone, a recording recommended I use email or “chat“ for faster service. When I attempted to chat, I got no response. When I attempted to email, apparently my Gmail did not sync with whatever mail system they use, so I was unable to communicate through that channel either. Once I was able to connect with a live person, they were polite and eager to help.

Our Merchandise arrived damaged Our Merchandise arrived damaged. I sent pictures to your company and have received NO REPLY from the pictures I sent. The box was torn and broken and all three pieces were damaged. No evidence of any protective material was present. I am extremely disappointed. I may send it back the same way I received it if I do not hear from you soon!

1/8 inch tolerance One of the dimensions was off by an 1/8 of an inch. Although the website says that there is a 1/8 tolerance (which is pretty large) I didn’t think that it would be a whole Eighth off.