JenF
GBEasy to order and fast to ship! Website made it easy to find and order what I wanted. Order was filled and shipped fast (within a couple of days) and it was exactly as expected!
J C
GBBoth pieces were broken… Both pieces I received had broken corners. The packing was just a piece of cardboard wrapped around the pieces, with no real padding, so every drop or delivery person who wasn't careful could have damaged these. I installed them but need to replace them b/c there are cracks and a broken corner
Jereme Hardy
GBI purchased a custom cut sheet of clear… I purchased a custom cut sheet of clear cast plexiglass for a project. It was shipped wrapped in some bubble wrap and a thin sheet of corrugated paper. No box or anything sturdy. It was shipped FedEx, and unfortunately two different corners were damaged due to the poor shipping materials used. Normally, I would have contacted the company and arranged an exchange, but I needed the project finished ASAP. So I'll have to deal with some cosmetic flaws for now. If I need custom cut plexiglass again, I'll look elsewhere.
Alexandra Johnson
GBMeasurements were not accurate and… Measurements were not accurate and piece did not fit in desired application, had to redo the project to make it work
C. Smith
GBCommunication between myself and shapes… Communication between myself and shapes plastics was less than optimal. When I tried to call someone, a recording recommended I use email or “chat“ for faster service. When I attempted to chat, I got no response. When I attempted to email, apparently my Gmail did not sync with whatever mail system they use, so I was unable to communicate through that channel either. Once I was able to connect with a live person, they were polite and eager to help.