Rebekah
GBSo happy with the repair on my… So happy with the repair on my engagement ring! By VIVE made the whole process so easy and kept clear and timely communication with me. I also really appreciated them taking the extra time to clean and polish my piece, it makes the whole experience feel so special! I Will be recommending By VIVE to everyone and anyone!
Noah
GBBroke my favorite necklace wrestling… Broke my favorite necklace wrestling around with a buddy and was freaking out but thankfully Rob was there to save the day! I got my necklace back in no time not mention back in one piece! One Very happy customer!
Amar Patel
GBMy New Go To For Jewelry Needs I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewelry repair experience. They took care of communicating with the jeweler and negotiating a fair price. Fast and high quality, not even stressed for if something breaks again I know exactly where to go.
sarah
GBExceptional Customer Service & Design I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.
Naomi Josepovici
DEThumbs up To be honest, I debated whether or not to give this company a 5 star review. I decided to give four stars because they did suggest a change once they received my ring in person. HOWEVER, they called me right away and explained why they recommended a different repair. Apparently after looking at the ring, the goldsmith said that while he could do a simple solder and fix the bottom of my band, he really recommended that the bottom half of the ring (shank) be replaced.