So happy with the repair on my… So happy with the repair on my engagement ring! By VIVE made the whole process so easy and kept clear and timely communication with me. I also really appreciated them taking the extra time to clean and polish my piece, it makes the whole experience feel so special! I Will be recommending By VIVE to everyone and anyone!

OUTSTANDING customer service! I was very pleasantly surprised to find myself working with a business that really cared about the safety of my transaction. From start to finish, the work being done on an expensive pair of earrings was carefully explained. The individual I worked with, Jesse was in close contact with me throughout the process. Work completed on my item was very professional too. The earrings were returned cleaned and repaired. Tracking information was carefully monitored on the return of my item. It’s refreshing to find such a fastidious company to work with and I would definitely send them my jewelry again if the need arises knowing it will be taken good care of!

Amazing Quality, Service, and experience I was searching for a quality place to get a necklace gold plated. This necklace is very sentimental and I was very critical of where to take it. I found By Vive and had a call with them that layed out the process, timeline, and care they would provide. I got it back in a week and a half and I was amazed it looks amazing. I will certainly be using their services in the future and would recommend their gold plating to anyone.

Exceptional Customer Service & Design I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.

Thank you! I wanted to take the opportunity here to thank the team for their excellent job of resizing my signet ring. This ring is significant to me and I am more than happy with the outcome. Props also to the customer service for enduring my many questions.