BY VIVE

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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

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About BY VIVE

Luxury Aftercare for Fashion. At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts. Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.

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Amar Patel
GB

My New Go To For Jewelry Needs I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewelry repair experience. They took care of communicating with the jeweler and negotiating a fair price. Fast and high quality, not even stressed for if something breaks again I know exactly where to go.

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Kay Yang
GB

Wonderful Experience I have never sent out my jewelry for a repair before. Truly remarkable on line experience from the beginning to delivery. Jesse who sounds very cordial and sincere kept me informed even by a phone call. The Silver smith made a custom brooch frame for my stone and the workmanship was well done except a minor issue which they will look into. They also have cleaned my S.S. with stones and deep it in gold bath. It came out as a brand new. Glad to have found by VIVE and Jesse

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Sean Starr
GB

Truly impressive experience Truly impressive experience. I rarely review anything, but am happy to review these guys. Process was smooth, great communication and easy, and the work they did on what I sent in exceeded my expectations and the price was very reasonable. Would recommend them highly to anyone.

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Zelmy Allen
GB

Amazing customer service and quality work! The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

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sarah
GB

Exceptional Customer Service & Design I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.

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