michele
GBGreat customer service After much research on the internet of alarm companies, I decided to go with 1st Security. They had great reviews, no BBB filings and they seemed to have state of the art equipment. I spoke with Larry and Kelly and they were both very helpful. And most importantly they were not PUSHY! I spoke with some other alarm companies and felt like I was dealing with a used car salesman. No pressure at all from 1st Security. I gave them a 4-star review instead of a 5 because I have not been with the company long enough. I will review again after a few months. But as of today I definitely recommend them .
Ashley Brumbaugh
GBGreat products, great warranty, great company. Jeremy with 1st Security USA was our sales contact and he made switching from our old security system to a new and better one a breeze! We can't recommend their level of customer service enough. Great products, great warranty, great company.
Patty
GBMuch easier than I expected If I had known how easy and affordable it was, I would've called years ago. Everyone I spoke with was helpful and friendly. They took the time to answer all of our questions, and were patient when we didn't understand. I felt that my time was valued, and that I was more than a customer that they couldn't wait to get off the phone. It was a great experience and I would definitely recommend 1st SecurityUSA.
Aamir Khan
GBExcellent service, staff and price I was helped by two Gentleman by the name of Kelly and Larry. They were both very professional and personable and the entire process all the way from information gathering to the install was seamless and worry free. 1st security provides the most technologically advanced panel on the market and for a price you will NOT find any where else. I did a lot of price shopping before I finally decided to sign up with them. I would certainly recommend them to anyone looking to get the best system out there for the best price.
Kathryn Orgek
GBExcellent Service The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.