1st Security USA

841 E Forte Ave, 21230, Baltimore
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4.90
Based on 20 Reviews

5

90.00%

4

10.00%

3

0.00%

2

0.00%

1

0.00%
About 1st Security USA

Our goal with every client is to protect your home, family, and business the same way we protect ours. Award winning service with the latest technology ensure you stay safe and ahead of criminals. We have packages for all budgets, and offer a free home security system (after $49 one-time activation fee). Contact our security experts today about a free security evaluation.

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Frankie Roman
GB

A safe and comfortable experience My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security

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Aamir Khan
GB

Excellent service, staff and price I was helped by two Gentleman by the name of Kelly and Larry. They were both very professional and personable and the entire process all the way from information gathering to the install was seamless and worry free. 1st security provides the most technologically advanced panel on the market and for a price you will NOT find any where else. I did a lot of price shopping before I finally decided to sign up with them. I would certainly recommend them to anyone looking to get the best system out there for the best price.

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Ardythe Warren
GB

Very excellent service Larry is awesome. Very patiently explained the operation and benefits of the system. He installed it in a most timely manner. He also took the time to take me through the settings and options of how to use the system, which definitely helped me feel comfortable with using it. I would highly recommend them.

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Gwen
GB

Wow! Simply Love It! I've had our system replaced by 1st Security and felt like a kid in a candy store. I couldn't get off the web creating logins and accounts for different visitors to our household. I particularly love the responsiveness of Larry, who was very friendly, communicative and alert to our needs. Larry came out to our home to do an initial assessment and in two days had returned to install out system. it's chic and beautiful to look at. Our old system was clunky and unattractive. We also did not get the remote access though we should have. Love the fact that I can stay in my bedroom and arm and disarm the system. We're looking at expanding to add the doorbell camera which will allow us to talk with visitors even when we're not home! Larry has called us at least two times within the two weeks our system was set up to check on different things and even to ensure that we submitted our registration. Great follow-through, excellent service. I'm only recommending this to others going forward.

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Kathryn Orgek
GB

Excellent Service The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.

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