Great customer Service - easy and painless Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.

Your protection comes first at 1st Security USA Jeremy was punctual and professional. The appointment was easy to make with fast scheduling. I received an in-depth presentation and walk through of my home. He was very responsive to my questions and family's needs. There was no pressure to buy or add equipment I did not want or need. My new system was installed two days later. Larry the technical adviser was amazing. He was knowledgeable and friendly. He installed my system with no problems. He took the time to give us a lesson on how to use the app and new system. A few days later I had a question and he responded right away. I loved the system so much, that I referred my mother. Her system was installed a week later. I feel so protected knowing my family is safe using 1st Security Alarm company. I have the confidence of knowing that I can upgrade my system at any time. I can not thank Jeremy and Larry enough.

Outstanding customer service. From the moment I called Kelly Schauf of 1st Security I knew I was in good hands. Kelly spent the time to go over my alarm needs and walked me through a detailed description of the recommended equipment and monitoring service options. The installer, Dominic, was outstanding. He was professional, efficient, ensured that all my questions were answered, and made sure that I was familiar with the options available on the keypad before he left. I have also been impressed with the monitoring service, Dynamark. I have already talked to them a few times and I feel my alerts are going to be answered quickly.

A safe and comfortable experience My system is newly installed thanks to the amazing customer service at 1st Security. It was easy, painless and a lot less expensive than some of the other companies that i researched (including the one that I just left). I now feel a great sense of safety having 1st Security watching over my family and also in knowing that the staff is so willing to help me and genuinely concerned in my comfort with the system. Thank you 1st Security

By far the best one stop security shop … By far the best one stop security shop in the area. The system is so stupidly easy, their install was beyond perfect, and spent the time to train you there after. They are also very quick to answer any questions! We can not recommend them more. Move over all you other security companies, this is the best there is.