Janna Karp
GBOutstanding customer service. From the moment I called Kelly Schauf of 1st Security I knew I was in good hands. Kelly spent the time to go over my alarm needs and walked me through a detailed description of the recommended equipment and monitoring service options. The installer, Dominic, was outstanding. He was professional, efficient, ensured that all my questions were answered, and made sure that I was familiar with the options available on the keypad before he left. I have also been impressed with the monitoring service, Dynamark. I have already talked to them a few times and I feel my alerts are going to be answered quickly.
john
GBgreatest experience ever Recently had a system installed. Salesmen and installer were great. Didn't try to over sell me and took the tine to install it right. I would recommend them to anyone who needs home security and automation.
Aamir Khan
GBExcellent service, staff and price I was helped by two Gentleman by the name of Kelly and Larry. They were both very professional and personable and the entire process all the way from information gathering to the install was seamless and worry free. 1st security provides the most technologically advanced panel on the market and for a price you will NOT find any where else. I did a lot of price shopping before I finally decided to sign up with them. I would certainly recommend them to anyone looking to get the best system out there for the best price.
Phil Hernandez
GBGreat customer Service - easy and painless Larry Conner was awesome and helped me get an install issue I was having resolved in 5 minutes. I had put it off for 2 weeks thinking it would be laborious and time consuming - a few quick buttons and my issue was resolved instantly. Responsiveness to my initial phone call for service was almost too fast. Highly recommend them.
Laura
GBExcellent Company and Service I have had an alarm system through 1st Security and I cannot say anything negative about it. The system works great and makes my family and me feel safer at home. The people working at 1st Security are reliable and available to help when issues occur. So far, I've had one issue with one of my sensors falling- but it was quickly and easily resolved!