Excellent Service The alarm system couldn't be easier to use. The app is genius and very convenient. All staff has been extremely helpful and knowledgable. It's a relief to know I am safe and 1st Security USA is there whenever I need them. Thanks for your great customer service.

greatest experience ever Recently had a system installed. Salesmen and installer were great. Didn't try to over sell me and took the tine to install it right. I would recommend them to anyone who needs home security and automation.

Have worked with Jeremy and Larry at … Have worked with Jeremy and Larry at 1st Security for a few months now and they're great. They're far more responsive than any other alarm company I've worked with and they're focused on meeting your needs, versus endlessly trying to get you to buy more services and sensors that you might not need. In the house I just bought some other alarm company had installed a window open/close sensor on a window that doesn't open - probably fooling the prior senior citizen owners to pay more for more equipment they didn't need. I rest assured that 1st Security would never do something so foolish and greedy. They're good, honest people, and this is something that's unfortunately hard to find in the alarm business. I recommend them.

Customer Experience I've been pretty impressed with the level of service and product knowledge shown by this company. Everything from the initial sales call to the to the scheduling of the install, to the install. The techs were prompt and professional and were very patient while running me through how the system works.

Your protection comes first at 1st Security USA Jeremy was punctual and professional. The appointment was easy to make with fast scheduling. I received an in-depth presentation and walk through of my home. He was very responsive to my questions and family's needs. There was no pressure to buy or add equipment I did not want or need. My new system was installed two days later. Larry the technical adviser was amazing. He was knowledgeable and friendly. He installed my system with no problems. He took the time to give us a lesson on how to use the app and new system. A few days later I had a question and he responded right away. I loved the system so much, that I referred my mother. Her system was installed a week later. I feel so protected knowing my family is safe using 1st Security Alarm company. I have the confidence of knowing that I can upgrade my system at any time. I can not thank Jeremy and Larry enough.