Needs work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.

10+ Year Customer of Envision Envision Security has been my security company since 2011 for my home in Glendale, AZ. I've always had excellent interactions with their team of Techs, CSR's, and Sales people. I love the system and all the smart features I have access to for my home. Definitely a recommended and reliable company.

We had an Envision security for 11… We had an Envision security for 11 years they're amazing. Whenever we have a problem they're there to address it. One of the best experiences we've had with a local company.

New install and service The sales person took the time to explain options, service. We had a lot of questions The installers took time to review system and help determine best placement for pan/tilt camera. The next morning one of the 4-yr old girls tried to open the door prior to the alarm being disarmed and the system worked appropriately. We were contacted and able to let them know that all was ok. I would certainly recommend them to others. Fast, friendly service that provides a great level of protection.

Feeling safe with the excellent service by Envision I truly couldn't feel more safer while being home alone at times with the help of envision. I've had nothing but positive experiences with them. There have been numerous occasions when I accidentally set my alarm off and right away there was an operator making sure me, my son or my fiancé were safe. I'm very pleased with the service and love the fact that I can use it from my cell. Thanks for keeping me and my family safe! Most recommended to all...