Great company! We were very pleased with the experience. We are first time home buyers and weren't quite sure how the whole process worked. Willy was very knowledgable and walked us through the process. Both willy and his manager were very friendly and polite. The installer was very knowledgable and tailored the installation to our needs. Overall it was great customer service and the alarm works great!!

10+ Year Customer of Envision Envision Security has been my security company since 2011 for my home in Glendale, AZ. I've always had excellent interactions with their team of Techs, CSR's, and Sales people. I love the system and all the smart features I have access to for my home. Definitely a recommended and reliable company.

Needs work on customer service communicating with each other My thermostats were hooked up incorrectly and my AC and Heater ran for 3 days straight at the same time! I contacted the company and they sent out a repairman but it took 3 visits to fix the problem. I cancelled my contract until everything was fixed. They promised to pay for the difference in my electricity bill. It is about 2 weeks and someone finally showed up with a corrected contract. They did give me some free months and also threw in some extras. Things are resolved but I had to go through several people to get this straightened out.

Much better than ADT! We were with ADT for 4 years and switched to Envision. When the envision tech installed the system on a Saturday, I called ADT on Monday to terminate service and let them know that since their device was cut off on Saturday and we had nor received any phone calls from them to see if we were ok. Since getting envision, the alarm has gone off once because we forgot to disarm before we opened the door and they called right away.

Very satisfy customer I was very satisfy and pleased with the rep Ryan Pickering that came to my home. He was pleasant, personable and very knowledgeable about the security system. The installer was prompt and explained how to download the app to my cell phone, which I LOVE!!! I can operate my alarm and my garage door from my cell phone. I am so glad that I switch over to Envision and recommend others too.