Envision Security - all about customer service! After being with a different security company for 18 years... one we liked and were satisfied with, someone from Envision stopped by wanting us to switch! I had one challenge for them - convince us we need to switch! We were super impressed with the technology... but, more importantly, the personal attention to detail and making sure all our questions were answered. So far, we are super happy all around!

Much better than ADT! We were with ADT for 4 years and switched to Envision. When the envision tech installed the system on a Saturday, I called ADT on Monday to terminate service and let them know that since their device was cut off on Saturday and we had nor received any phone calls from them to see if we were ok. Since getting envision, the alarm has gone off once because we forgot to disarm before we opened the door and they called right away.

cost is high in the end We got our security system last month along with the thermostat they offer in order to save on our monthly bills. Our electric bill is over $100 higher and the house is hot all the time. We were also supposed to have received a rebate check before the first bill to help cover the first three months because that was part of the contract. We have yet to receive the check which was supposed to arrive within a week of installation. So now I am scraping funds together to pay for a much higher ac bill along with the monthly fee for the service.

Envision Security-Proud to make the switch!!!! We switced from ADT to Envision and so far, couldn't be happier. There sales people and installers were very friendly and personable. They did not have to install new equipment (outside of a new panel) as they were able to piggyback off the ADT stuff. Not only are we saving about $10 a month vs. ADT, but the system seems to work much better with quite a few additional perks(full access to all systems thru our phones) that our old ADT system did not provide. The only small issue is we can't always get the garage door to open using our phone. But that may be an internet connection issue and not a product issue. Great product, great price, great customer service.

Great service We were contacted 1 business day after requesting service. Our alarm was installed and working 48 hours later. Fred, our service tech, was very knowledgeable and courteous. He was able to answer questions and explain how to program the alarm. We are happy with the mobile application-it is so nice to confirm that we set the alarm after we leave.