Gregory
GBNew customer review The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.
Kelly
GBMuch better than ADT! We were with ADT for 4 years and switched to Envision. When the envision tech installed the system on a Saturday, I called ADT on Monday to terminate service and let them know that since their device was cut off on Saturday and we had nor received any phone calls from them to see if we were ok. Since getting envision, the alarm has gone off once because we forgot to disarm before we opened the door and they called right away.
Isaiah
GB10+ Year Customer of Envision Envision Security has been my security company since 2011 for my home in Glendale, AZ. I've always had excellent interactions with their team of Techs, CSR's, and Sales people. I love the system and all the smart features I have access to for my home. Definitely a recommended and reliable company.
Hector
GBFeeling safe with the excellent service by Envision I truly couldn't feel more safer while being home alone at times with the help of envision. I've had nothing but positive experiences with them. There have been numerous occasions when I accidentally set my alarm off and right away there was an operator making sure me, my son or my fiancé were safe. I'm very pleased with the service and love the fact that I can use it from my cell. Thanks for keeping me and my family safe! Most recommended to all...
Chris
GBGreat once you work out the wrinkles We switched from ADT to Envision in December, and have been pleased with the service. It takes time to get used to working with the app but the added camera and automatic garage door closer is amazing. My husband set the alarm off at about 4:45am one morning and it's scared the heck out of me when the love operator started talking to us. Once I woke up enough to remember why this was happening, the woman helping us was courteous and polite and didn't seem upset at all that we'd triggered the alarm. Competitively priced and a great value for all that you receive.