Fantastic service, great products, won’t shop anywhere else! Wonderful staff, huge help in deciding what carpet is best for your needs. Great service, installation. Looking forward to getting the new vertical blinds this week! Bought our kitchen flooring here last year. Won’t shop anywhere else, you won’t get the attention and service you need anywhere else!!

I have a large bubble on my floor I have a large bubble on my floor. Although I told the salesman and the two men who came to repair other problems and someone named Jim, no one has contacted me. I have a party for 40 scheduled for 12/10 and what is on the floor is a trip hazard. Also, the men who came out to repair other problems insisted no one had touched the dishwasher, even though someone must have done something because it makes a terrible noise when opening and shutting and I have to slam it to get it to work.

Jeane Salter was outstanding! Jeane Salter was outstanding!! She listened carefully to our needs before offering options for our flooring. She is upbeat, caring and she knows her products well. From measure to install, everything went smoothly. Joe installed our carpet and vinyl plank and was prompt, efficient and easy to work with. Many thanks to both Jeane and Joe! Already recommended them to a family member.

Once again Once again, Cathy has been on top of our flooring needs! Currently having wood floors installed throughout a new build and the job is going perfectly (after she was tactfully able to circumvent some builder issues!). She has all the ideas and suggestions as a professional with a good eye for design. Our installer is also very friendly and is very careful and neat, an important factor especially with wood flooring. Can't wait till it's all done - AND, to be able to live in our new home! Thanx Cathy and Independent Carpet One Westland!

Best Flooring experience ever! Our Sales Person / Interior Decorator, Janet, was amazing! Her knowledge of the products, her ability to mix and match our new vinyl floor with our new carpet made the rooms look perfect! Our installers for both the vinyl floor and the carpeting were friendly, prompt, professional and efficient. A totally exceptional team all around!