Undecided My wife and I wanted new carpet for our family room and bedrooms. After shopping around all over town we still could not decide what we wanted. With all the different grades/types/warranties of carpet we really didn’t unstable what fit our needs. The sales person Jeanne showed tremendous patience and was a great help as she showed us basically all the carpet in the store, explaining the differences and making sure we got quality carpet for a fair price.

Great experience from start to finish Great experience from start to finish! Bob, my salesman, was fantastic. I was interested in sheet vinyl flooring and he helped me pick out several possibilities. I was able to take large samples home to try them in my space to see which worked best. Install was about 2 - 3 weeks from order. Scheduling install was very easy and they worked with my schedule. The installer, was fantastic! He was very concerned with my happiness with the product and installation. The new flooring looks great and feels good under foot. I am very happy and would highly recommend!

Once again Once again, Cathy has been on top of our flooring needs! Currently having wood floors installed throughout a new build and the job is going perfectly (after she was tactfully able to circumvent some builder issues!). She has all the ideas and suggestions as a professional with a good eye for design. Our installer is also very friendly and is very careful and neat, an important factor especially with wood flooring. Can't wait till it's all done - AND, to be able to live in our new home! Thanx Cathy and Independent Carpet One Westland!

My customer is very unhappy we have…WITH THE NEW FLOOR AND CARPET PAD My customer is very unhappy we have been trying to get the customer concerns taken care of. 1. Bubble in the new floor 2. Carpet has a hump in the pad. 3. Carpet was not iron on the joint. Gary is going to the job Wednesday May 23, 2018 I hope Gary can get the problem corrected. i was satisfied with the service from Bob Francavilla and the sales person Jennie they are doing everything to help. They are good sales persons. THANKS, HIAWATHA IMPACT CONSTRUCTION

I habe been working with independent… I habe been working with independent carpet lifter than i can remember. Bob Francavilla (sp?) Has always helped me with every project i have had, giving me the best price in town. I world never go anywhere else for my flooring needs.