Terrible Communication I placed the order back in early March and Tried to contact The company on numerous occasions with no avail. Then I ended up canceling the order and moved on and purchased the saw elsewhere. Then recently I received a message from the company that the order was being shipped. I sent them another email canceling this order because I already purchased the item, and then the item showed up on my doorstep. The only positive experience is when I called to have it returned (since they never billed me) the person on the phone was kind enough to offer a free pick up ticket and UPS showed up the next day.

Very Happy customer. I had made an order a while back but did not received it do to shipper issue. Once I contracted Tyler Tool to check on the delay they responded by shipping and second tool over night, which I received the next day. In my book they are a great company to deal with, Thank you Tyler Tools!!!

Would order from here again I am skeptical of ordering from companies I haven't heard of after having some bad experiences. But Tyler Tool had what I wanted at a great price so I gave them a try. Ordering was easy. They shipped quickly, product arrived quickly and they communicated effectively.

Very pleased Was worried my item would never ship, reached out via email, was told it would ship as soon as available, 1 week later item arrived in perfect condition. Very pleased, no one else had it in stock as it is a discontinued lawn tool set.

I ordered a refurbished Scroll Saw I ordered a refurbished Scroll Saw. The ordering process was quick and painless. The saw arrived in days. Although the box did have a little damage from shipping, the scroll saw was inside another box which was protected with Styrofoam padding. The inner box was undamaged. When I opened the inner box, it was just like you expect from a factory new device. Setup was relatively easy for something with a little size. It worked right away. Great job!