Mike
GBIntermittent electronic lock operation Customer service was very helpful with getting my lock replaced. I just gave them all the information and they’re putting me in contact with parts department with an order number and I appreciate their help.
Christopher Sheffler
GBHelp for second generation customer. I purchased a safe second hand. Functions, but I needed the associated paperwork, and a few of the shelf clips. Customer support emailed the pdf for the literature, and I was contacted by sales that the clips were on the way. Unbelievable great service.
toby roadcap
GBI'm rating my cannon 64 safe on every… I'm rating my cannon 64 safe on every site I can so I can get Cannon to stand behind their warranty and fix my electronics lock that has been broke for 2 months, the electronic lock won't lock and their customer service keeps telling me the parts are on the way. Terrible customer service
Noah Smith
GBI got a cannon safe and it was missing… I got a cannon safe and it was missing 2 of 3 spokes to open the door, missing shelf clips to hold up shelves , and my keypad didn’t work. Seems to be a common problem with bad customer service. The lady I spoke with was very unhappy to be at work it seemed like and got irritated after I listed all my problems
Brandon Goble
GBVery quick and helpful Very quick and helpful