Neil
GBI needed help to program my combination… I needed help to program my combination code for my safe. Lorena Camberos contacted me and directed me to successful results. Lorena knows her stuff and where to go for detailed instructions. She is very patient and does not rush to get done. She’s a keeper.
Thom West
GBI just chatted with customer service… I just chatted with customer service rep Toni Rodarte and they were very knowledgeable, kind, and courteous. They assisted me as best they could and, when I could proceed no further, found a way to continue our conversation via e-mail.
Mike
GBIntermittent electronic lock operation Customer service was very helpful with getting my lock replaced. I just gave them all the information and they’re putting me in contact with parts department with an order number and I appreciate their help.
Brandon Goble
GBVery quick and helpful Very quick and helpful
Mark
GBExcellent customer service Excellent customer service. The lady was able to take care of my problem quickly and efficiently.. Previously I had a hard time working with customer service.. Very pleasantly surprised