I got a cannon safe and it was missing… I got a cannon safe and it was missing 2 of 3 spokes to open the door, missing shelf clips to hold up shelves , and my keypad didn’t work. Seems to be a common problem with bad customer service. The lady I spoke with was very unhappy to be at work it seemed like and got irritated after I listed all my problems

I purchased a Cannon safe a few years… I purchased a Cannon safe a few years ago. I use it for important storage. Here recently I had a issue with it and reached out to Cannon. A rep by the name of Oliver reached out to me on my issues. The issues were quickly resolved by Oliver. I would recommend them again. I firmly believe in customer service and Oliver delivered it 100%. /

The last review sounds just like mine The last review sounds just like mine, every time I get to the well send a locksmith. They want me to send a new video just like the one I've sent befor, and start the process all over again. Its been a year this month, Cannon is not a stand up company.

I called cannon safe customer service… I called cannon safe customer service over a month ago because the lock won't work and I can't get into my safe. They keep saying to try something else I have tried everything they recommend. Then they say they will send locksmith and turn around and tell me to try the same thing over and over. Cannon does not stand behind their product.

CANNON SAFE JUNK WARRANTY Went to order a spare key for my Cannon Safe and was told they no longer have keys. They wanted to sell me a whole new locking system and I would have to have a locksmith install it. My safe works find and only need a spare key. When I bought my safe, it had a LIFETIME WARRANTY, I guess it really doesn't. BEWARE OF CANNON SAFES WARRANTY, (it's not worth the paper it's written on).