Great Installation service tech! Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation and training service has been; it will be Great! We are very happy customers and will be glad to recommend Smith to our friends and family.

Home Security Very pleased with my choice in home security systems. They showed up in the time frame specified and terms were as discussed on the phone. Great company.

Ripped off by Smith I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their service people here, and discovered that the window sensors that I have been paying for, for 3 years, were never installed. I would give them a minus rating if it were available. Apparently, you can’t even trust your security company!!

New install Very good explanation and services. Great customer service from the two who came to install and explain. The one issue we had is getting the iPhone app to work....

very bad service Do not sign a 3yr agreement with this comapny, whatever they tell you. They do not provide the level of service they say they will provide.