Lawarren with skyline brinks Lawarren with skyline brinks Mr lawarren did an excellent job getting me on the security system. Very nice person to have in yourhome . Very good at explaining everything. Not in a rush take time showing you everything.

Don't waste your money!! Don't waste your money!!! Not only is the monthly cost high but they don't stand behind their equipment!!! Everything has a cost when it doesn't work. My system is not communicating with the cellular device and when I called they walked me through a procedure to try and get it to communicate but without any results. So they're now telling me that the touch panel would probably have to be replaced?? It's only about a year old!!! And they'd have to send a technician out to set it up at a cost of over $100 plus I could sign up for a service contract at around $20 a month??? What?? This is your equipment and it's not working?? The system appears to still be working as long as my wifi is on, so i'll be using it that way until my contract with them is over. So as soon as my 2yr contract is over with them, I will be canceling ALL services with them and I will search for a reputable company that doesn't try and rake their customers over the coals!!! Lock your doors when they come to your house and ask you to switch over the them!!!

I purchased a genuine Brinks Keyfob! I purchased a genuine Brinks Keyfob for my Brinks security system. And installed a new sensor to my front door. I and the technician used a video connection through my iPhone to accomplish a considerable amount of tasks, considering my partial disability. The technician was patient and well-informed with the assistance I was able to manage. Now if we can only do something about these intermittent brown-outs ….

Brinks is the worst company I’ve ever had to deal with! … Brinks is the worst company I’ve ever dealt with. My alarm system was broken for months in spite of 23 calls I made to the company. They finally replaced my system at a high cost to me since they wouldn’t let me out of my contract. Now, my brand new system is broken again. They want me to pay all of these fees even though I purchased a protection plan. What is wrong with the system now is faulty equipment but still want to charge me for a technician to come out even with the protection plan. This company is a nightmare. When you talk to different reps they promise you different things but never follow through. They only fix things if you add time to your contract otherwise you are screwed. Looking into securing a lawyer. I am fed up with this crap company.

All BRINKS is good at is robbing you of… All BRINKS is good at is robbing you of your monthly fee Service is ok, never used actual service for emergency BUT, THEY WONT LET YOU TERMINATE SERVICE without jumping through hoops I paid agreed upon final bill and they are still billing me, they use scare tactics and strong arm customers into not canceling , you can’t cancel without a “termination email “ and it takes forever