Crooked Company I called Brinks to cancel service in Dec 23 as I was overbilled $60. Finally after being through multiple reps, all to whom I insisted I needed to cancel my account, I was told the only was I could cancel was to log in my account. I told Brinks I had tried that numerous times but was unable to gain access and refuse to waste any more of my time doing that, but since they had confirmed my password and account, they needed to cancel my account. Last week Brinks send me a statement that now I owed them $250, I was shocked as I had not used Brinks in 4 months, in fact Brinks had canceled my ability to arm the alarm, still they kept billing me non stop. I called their rep, who said the only way they will cancel my service and stop billing me was for me to sign a document agreeing to pay the $250. Brinks are crooks really, I filled complaint with BBB, Attorney General's office. Hopefully their buisness license gets revoked or they get hit with Class action suit for Fraud. Brinks is a Total Fraud buisness.

Lawarren is truly living up to… My tech Lawarren is truly living up to his nickname the 24hour installer. He drove 3 hours same day to install my alarm. Thanks skyline your technician needs an award.

Not to be confused with the actual… Not to be confused with the actual Brinks, which we did, this Brinks totally upsold their abilities t steal us from ADT. They actually really suck at their job. They destroyed our doorbell, lied about their prices for a selling point, neglected to let us know that for them to come out and fix problems caused by their cheap equipment it costs a minimum of 200 dollars. When we disagreed and said we wanted out. The initial sales person called and bullied my mother and then the company said it would cost us 5000 dollars to break the contract we did not know we had signed.

Thanks Skyline brinks for send Lawarren… Thanks Skyline brinks for send Lawarren to fix yal mistake. My system hasn't worked correctly since installed by a different teck 6 months ago. Yal sent 3 tech before him an they couldn't get it right. Lawarren came in an rewired my doorbell camera and got it working correctly. Thanks so much Now I'm a happy customer because of him. You're super awesome Lawarren keep up the great work.

Will straight up lie to you If I could leave zero stars I would. It’s great service when they install but once you’re a customer they could care less. Lie about updating your service without renewing your contract. Just get a ring doorbell. Brinks security is not worth your money or time. Nothing works as it should.