Brinks Home™

1990 Wittington Pl., 75234, Dallas, United States
image
2.95
Based on 20 Reviews

5

40.00%

4

10.00%

3

0.00%

2

5.00%

1

45.00%
About Brinks Home™

Brinks Home is a proven leader in the smart home technology and security industries serving over 1 million people. With systems backed by an award-winning Alarm Response Center, we're committed to providing reliable smart home security at the highest standard in professional home monitoring. We’re proud to deliver award-winning customer care by phone, text, or chat. A home system tailored to fit your needs is just one click away. Contact us below to get a free quote and receive an exclusive offer. Free Quote 24/7 Professional Monitoring Home Security, Hassle Free Premium Products On-the-Go Whether home or away, you can contact your home and security from the palm of your hand with the Brinks Home Mobile App. Learn More

Tags
Contact Info

You need to Login first to submit your review.

image
Sierra Franklin
GB

Omg it's a great security system Omg it's a great security system. It's so good I can't even get away with nothing. I was doing something I wasn't suppose one night with it and then darn bright lights hit me right in the eye and of course I got caught coming in past my time...😉 But the system didn't have no problem shutting me down. I love it

image
Hattie Williams
GB

The tech Lawarren from Skyline Brinks… The tech Lawarren from Skyline Brinks was well dressed looking good. He did a great install. I highly recommend him to do all my family and friends install.

image
Nick Rat
GB

Crooked Company I called Brinks to cancel service in Dec 23 as I was overbilled $60. Finally after being through multiple reps, all to whom I insisted I needed to cancel my account, I was told the only was I could cancel was to log in my account. I told Brinks I had tried that numerous times but was unable to gain access and refuse to waste any more of my time doing that, but since they had confirmed my password and account, they needed to cancel my account. Last week Brinks send me a statement that now I owed them $250, I was shocked as I had not used Brinks in 4 months, in fact Brinks had canceled my ability to arm the alarm, still they kept billing me non stop. I called their rep, who said the only way they will cancel my service and stop billing me was for me to sign a document agreeing to pay the $250. Brinks are crooks really, I filled complaint with BBB, Attorney General's office. Hopefully their buisness license gets revoked or they get hit with Class action suit for Fraud. Brinks is a Total Fraud buisness.

image
MissK
GB

I switched from ADT to Brinks I switched from ADT to Brinks, because I had the worst experience with ADT (a story for another review). The Brinks salesperson Chevon was excellent. He was very professional, kind and took the time to walk through my extensive equipment and contract questions. My only complaint: I was contacted by Brinks after filling out online form on one of their landing pages. I received a call within a few minutes. The only thing that bothered me during the sign up process is the lack of company credentials in the employees email signatures. I did my own due diligence and verified that the people I communicated with actually worked for the company. I work in affiliate marketing, so I am always cautious of online and third-party scams. I would expect a company the size of Brinks to ensure their employees have consistent branded company email signatures set up. It’s an important aspect of building and maintaining brand trust. I’ll update my review in 6 months regarding the equipment and services.

image
Margarita
GB

Worst customer service ever Worst customer service ever. I had a problem with my sensor I called 4 times to ask for the technician they put me on hold for ever and disconnected my call, after I finally got one technician schedule, I didn't go to work that day to wait for him after all day and he never show up, I called and the first customer service said that they didn't have any technician schedule, after I called for the second time they said oh yes we found you but, the technician decided to cancel. and does it, they never called me back just got disconnected, even today I called to cancelled my service and they disconnected me 2 times. is a terrible service. Be away from them.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow