Paula Lopez
GBWill straight up lie to you If I could leave zero stars I would. It’s great service when they install but once you’re a customer they could care less. Lie about updating your service without renewing your contract. Just get a ring doorbell. Brinks security is not worth your money or time. Nothing works as it should.
John Diaz
GBAll BRINKS is good at is robbing you of… All BRINKS is good at is robbing you of your monthly fee Service is ok, never used actual service for emergency BUT, THEY WONT LET YOU TERMINATE SERVICE without jumping through hoops I paid agreed upon final bill and they are still billing me, they use scare tactics and strong arm customers into not canceling , you can’t cancel without a “termination email “ and it takes forever
Mariano Rios
GBDON’T TALK W/CUST SVC - CALL BRINKS CORP RESPONSE If you ever have a problem with Brinks customer service (WHICH I ALWAYS DO) call the Brinks Corporate Response dept. I spoke with an employee with cust svc and tried to explain that my current statement was showing one amount and my current balance was showing double. She just kept responding that the amount due was the double amount. So I asked for a supervisor (on the phone now for 58 minutes). He was just as ignorant. So I called the corporate response dept and spoke with Samuel who was patient, polite and went above and beyond to help me. Samuel resolved my issue and after I hung up I checked my account on line and it was displaying the correct amount. Samuel is a gem and brought me back to a calm and happy person. 😀
Joey Everhart
GBI have been through several technicians… I have been through several technicians in the last few months with an ongoing control panel not communicating properly. After talking with one technician for around 1/2 hour yesterday, was then transferred to Brittany without any advance notice. Brittany is the one who is receiving these 5 stars for taking care of my issue.
Carrie Frierson-Kirkman
GBLawarren with skyline brinks Lawarren with skyline brinks Mr lawarren did an excellent job getting me on the security system. Very nice person to have in yourhome . Very good at explaining everything. Not in a rush take time showing you everything.