I would recommend Vector to anyone… I would recommend Vector to anyone that's looking for alarm system. I really appreciate technician "Dexter". I always asked for he to come do my repairs. He goes above and beyond to satisfy his customers. He makes sure that everything is working properly before he leaves. Always suggests more things that we as a customer can do to protect our homes. Good Job Dexter.

Only giving one star because I can't… Only giving one star because I can't click zero. I never recalled signing a 60 month contract. I was provided with the alleged contract that i signed. Its definitely not my signature. I told the dealer THE DAY I SIGNED UP FOR SERVICE that i would be moving. He assured me with military orders it would be no problem to cancel. He never said i would either have to sell my house or pay over $2300 for a service contract that was binding for 60 months. If this was the business model from the start, good luck with future military customers and competing in todays market with other security companies.

I strongly suggest any other company… I strongly suggest any other company besides this one. Myself and my moms house both had them for several years. Lots of service problems and continually having issues with truly having a working alarm. Today was the straw that broke the camels back. Cancelling "service if you can call it that" immediately.

20 Years Experience I have been a customer of vector security for over 20 years. I pay in full every year my service contract. For the most part the system has been reliable. But, whenever there is an issue or problem it takes sometimes several weeks to get a technician who knows what they are doing to come to our home. I also have an ADT system at another location. They typically respond faster. Just be aware these vendors are quick to take your money, but very slow when you need them for repairs.

Worst experience ever! Vector Corporate refuses to let me out of my contract despite me being relocated for work to a place they DO NOT cover. Plus they are taking the equipment out of the house, so what am I still paying for? Just don't do it and call ADT. I thought working with a smaller local company would have benefits as I like to support the local business however, in this case I wish I would have just called a real organization. Stay away at all costs unless you know you will never leave your house under any situation.