Vector Security

2000 Ericsson Drive, 15086, Warrendale, PA, United States
http://vectorsecurity.com
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1.80
Based on 20 Reviews

5

10.00%

4

0.00%

3

15.00%

2

10.00%

1

65.00%
About Vector Security

Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.

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Peter vincent
GB

Customer service is great they are… Customer service is great they are really nice and helpful.But I been having numerous problems with my system still my notifications is not working on my phone for the cameras..he's been here several times and still can't figure it out..Thinking of canceling if not fixed...why pay for something that doae not work right...sorry

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Cheryl Ely
GB

Can't cancel I had to keep paying a technician to come reset my panel every time my smoke alarm went off and now they won't let me cancel. I canceled my service in April and they are still billing me and calling me, it's a nightmare. I'm sure they work just fine for some folks they just didn't work for us and I wish they would just leave me alone.

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Blue Bird
GB

We just received a wireless installation We just received a wireless installation. Every day we get many calls and emails about our system not communicating with vector. When we call, they don’t know why or they run a test. They say the “test” is working and then an hour later it’s not working. This company is such a waste of daily time and money. Very frustrated. Also, I’ve called the Fort Lauderdale office. No one answers, so I leave a message and never get called back.

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Aaron
GB

Worst experience ever! Vector Corporate refuses to let me out of my contract despite me being relocated for work to a place they DO NOT cover. Plus they are taking the equipment out of the house, so what am I still paying for? Just don't do it and call ADT. I thought working with a smaller local company would have benefits as I like to support the local business however, in this case I wish I would have just called a real organization. Stay away at all costs unless you know you will never leave your house under any situation.

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Michael Adams
GB

I strongly suggest any other company… I strongly suggest any other company besides this one. Myself and my moms house both had them for several years. Lots of service problems and continually having issues with truly having a working alarm. Today was the straw that broke the camels back. Cancelling "service if you can call it that" immediately.

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