Jessica
GBThey don’t deserve a star only to be… They don’t deserve a star only to be shut down for bad business practices. This company is Incredibly dishonest disorganized unethical company Enticed me with higher end cameras then installed lesser quality cameras. Grainy unclear night vision. Bad unethical billing practices. After first year or two the bill goes up significantly. Impossible to get anyone to help with technical issues and impossible to get rid of company once contract ends. The cancellation process is horrible time consuming and any credit card they have will be billed until card is canceled or they are blocked. If your alarm is on and they randomly disconnect your account but don't prepare you, your stuck with the alarm sounding bad soon as you open /close any door or window Run !!
Jesset Rider
GBTHIS IS THE BEST ALARM COMPANY IVE EVER… THIS IS THE BEST ALARM COMPANY IVE EVER HAD!!! The cameras (Doorbell Cam & Ourdoor Cams) worked exactly how the representative told me! The Brand new panel is the brains of the operation and I LITERALLY CAN’T live without one. If you ever see them, I recommend taking advantage of their awesome customer service!
Onshuntay Jackson
GBNo Problems Over Here If you guys need a great security system.... Titanium is the way to go. Brad was awesome during the sign up process and Roger my technician was excellent getting everything installed. The customer service team is always willing and ready to assist. Go ahead and give Titanium a call.
Shakeitha Williams
GBI was told that we had a 30 day trial… I was told that we had a 30 day trial period, and we wouldn't be charged until all equipment was installed(cameras, and panels) . I was charged within 3 days when I called and canceled within 3 days with my representative Fernando. Now he's avoiding my phone calls.
chandra howard
GBDo not use Titanium Alarm Company Do not use Titanium Alarm Company. I entered into a contract and changed my bank account information they continued to use the account that I asked them NOT to use, which made me get overdraft fees. When I called they refused to re emburse my fees. This company wants the customer to comply with them, but refuses to do their part when they make a mistake. I DO NOT RECOMMEND THEM AT ALL