THIS IS THE BEST ALARM COMPANY IVE EVER… THIS IS THE BEST ALARM COMPANY IVE EVER HAD!!! The cameras (Doorbell Cam & Ourdoor Cams) worked exactly how the representative told me! The Brand new panel is the brains of the operation and I LITERALLY CAN’T live without one. If you ever see them, I recommend taking advantage of their awesome customer service!

Great customer service. Easy to use. My apartment complex had a preinstalled Simon XT and I just needed to add monitoring. Titanium’s customer service and sales teams are very friendly and the Alarm.com app is easy to use. I love being able to monitor the status of my alarm, as well as receive notifications when any sensor (especially doors) are opened and closed.

They don’t deserve a star only to be… They don’t deserve a star only to be shut down for bad business practices. This company is Incredibly dishonest disorganized unethical company Enticed me with higher end cameras then installed lesser quality cameras. Grainy unclear night vision. Bad unethical billing practices. After first year or two the bill goes up significantly. Impossible to get anyone to help with technical issues and impossible to get rid of company once contract ends. The cancellation process is horrible time consuming and any credit card they have will be billed until card is canceled or they are blocked. If your alarm is on and they randomly disconnect your account but don't prepare you, your stuck with the alarm sounding bad soon as you open /close any door or window Run !!

DON'T DO IT DON'T DO IT! The system doesn't work, it takes them a month to send a service technician and even they can't get the system to work. They have you sign a docu sign document and in very small lettering it says you have three days to cancel. I called on day 15 because it wasn't working and wanting to get out of my contract and I'm stuck with them! They had me sign a document to cancel my previous alarm system and they never sent it! It's now February and I still don't have an alarm system that I'm paying for.

I was told that we had a 30 day trial… I was told that we had a 30 day trial period, and we wouldn't be charged until all equipment was installed(cameras, and panels) . I was charged within 3 days when I called and canceled within 3 days with my representative Fernando. Now he's avoiding my phone calls.