Jimmie Atkins Jimmy was prompt and very professional upon his arrival. He displayed a very friendly attitude and a very respectful attitude. Was glad to know he is a veteran, as myself! Jimmy was very precise and efficient with his installation. He is a definite asset to Alliance Home Security Systems. I wish him much success in this company and know there is room for him to excel in promotion! God Bless Oscar Bennett and Family

Welfare don't feed my kids Quit harassing me because I do not want $16/hr as family employment being a security guard. I paid, passed and all background reports are returned "nothing reportable." I'm a private citizen and might have to sue them for misuse of my personal identifiable data.

Con artists! I recently had a problem “resolved” by Allliance Security. While they did cancel my service in their system I’ve still been getting charged. The refund they issued was not for the full amount I was charged. No one still returns my calls even though I leave voicemails. My calls are forwarded constantly if I call more than once in a day. Like today I was told I would receive a call back in 30-40 minutes so I called back after about an hour and a half to see any progress on the problems that I have been trying to have resolved since before June of 2018. Every time I call I’m either immediately placed on hold then disconnected or forwarded to the voicemail of the extension I call after 2 rings. I’m beyond over this company and I’m looking forward to not having to deal with this company or any of their affiliates again. I wish I had a second set of hands to give them 4 thumbs down!

I was told numerous times that I had so … I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.

Dishonest sales rep The sales rep told me that the credit check would be a soft check but instead, it was a hard check TWICE- once by the company and once by their finance department. Also, I cancelled my service but they still took out the monthly payment for 2 months after I cancelled. I did get that money refunded, but it was a hassle. And what I can’t get repaired are the two hard checks to my credit.