Dishonest sales rep The sales rep told me that the credit check would be a soft check but instead, it was a hard check TWICE- once by the company and once by their finance department. Also, I cancelled my service but they still took out the monthly payment for 2 months after I cancelled. I did get that money refunded, but it was a hassle. And what I can’t get repaired are the two hard checks to my credit.

Horrible.house caught on fire and alarm… Horrible.house caught on fire and alarm didn't go off. The only alarm that went off was one battery operated smoke detector I had that was even further away from the fire than the smoke detector from this company, does not work don't buy!!!

We had ADT before Alliance We had ADT before Alliance. From what we're experiencing, we like Alliance more. It is easier to tell when your system is armed with Alliance than with ADT. We also like the viewer that allows us to see who's at the door. If anyone is thinking of switching their security system, give Alliance a try.

I wish I could give a negative star for… I wish I could give a negative star for this review! I am a bus driver and have weekly large groups of all school aged children coming to visit the JFK, Edward Kennedy museum. Today my group leader called ahead of our appointment to verify the procedures and parking and was told to park in the bus parking lot assigned for museums, not more than 10 minutes I had a security guard banging on my window telling me to get out ! I told him I had 50 kids visiting the museum and was told to park here and he said”I personally don’t care you need to leave and proceeded to chase me out in a 46000 lb motor coach! This was a very disrespectful employee and shouldn’t be working with the public!

Larry Freeman the technician came to … Larry Freeman the technician came to install cameras with my existing service. He realized my security system was not connected properly. He spent the next three hours or more, correcting everything before installing the cameras. He then made sure everything was right and answered all my questions. He really Went above and beyond. I really appreciated that.