My experience with Alliance Security… My experience with Alliance Security wasn't good. The service technician was great. The customer service was bad. The service won't work. My husband couldn't connect to the security or doorbell. I had a problem connecting to the security system. Cancel my contract and it is hard getting my funds returned to my bank account. They give you a run-around. The five years contract is also crazy.

I was told numerous times that I had so … I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.

1⭐️ is too much First let me say that 1 star is too much. In 2019 we bought a security system from this company. When installation was completed a few things that we were promised (yard sign and window decals) were never delivered. Today I have spent 2 hours trying every number published as well as the numbers I had on past emails to get in touch with these people. NOTHING! Every number I had or found was busy, the email address I had was no longer effective. The best part was that they aren’t even listed on the BBB site. Can anyone tell me how to contact them?

Would not let them secure my dogs house!!! Wouldn't let them secure my dog house!!! From the time of install had nothing but issues. Rep Jose Mangana misrepresented the company from the start. Never was told about the contract options, the extra service charges not included ie. Ring monitoring, Arlo monitoring. They broke my digital doorbell. I did not get the cameras I was told I'd be receiving. Even, after admitting knowledge of other customer complaints about Mr. Magana, Alliance still did not make the contracts or services right. They tried to tie me into a longer contract and make me pay extra for the cameras I didn't get at install. No skybell

We had ADT before Alliance We had ADT before Alliance. From what we're experiencing, we like Alliance more. It is easier to tell when your system is armed with Alliance than with ADT. We also like the viewer that allows us to see who's at the door. If anyone is thinking of switching their security system, give Alliance a try.