Extrememely Poor Service My view of your service is certainly poor. The amount of issues have been far more than I would have expected since I left ADT. I plan to post reviews on the sites that I used to choose your service so that others do not have to go through the same pain which I have. It is obvious to me that your reps are not highly trained and they only care about saving your company money and certainly not a care in the world about your customer's time. If it would not take me so much time and money to move to another security company I would have cancelled you already.

Awful and ineffective products Horrible product. Alarm went off for no reason and kept going off. The whole thing is a hassle. Got a new alarm and was missing the brain. Customer service isn't helpful.

PREDATORY CANCELATION POLICY PREDATORY CANCELATION POLICY. I was a customer for 7 years. When I canceled my service the forced me to pay an additional month due to their predatory cancelation policy. I agreed, but they turned off my service immediately. When I called to correct the issue they refused to turn on my service through the date in which I paid or compensate for services not rendered.

Horrible equipment Horrible equipment. I keep getting faulty sensors from them. This is my third home alarm with a do-it-yourself install. Never had this problem before. I would go somewhere else.

I called for estimate on security … I called for estimate on security system. Once they checked my credit and it was not good mood changed immediately. Mitch the salesman was really quick to get off the phone. Even though I was prepared to pre pay the 3 year agreement. There loss I paid up on another company. Rude service